This Privacy Policy outlines how ThreadTheory Shop (“we,” “our,” “us”) collects, uses, and shares your personal information when you visit or make a purchase from ThreadTheoryshop.com (the “Site”).
1. Collection of Personal Information
When you visit our Site, we gather certain information about your device, browsing activity, and purchase details. Additionally, we may collect personal details when you contact us for customer support. Any information that can uniquely identify an individual is referred to as “Personal Information.”
Device Information
- Examples: Web browser version, IP address, time zone, cookie data, pages viewed, search terms, and interactions with the Site.
- Purpose: To ensure proper Site functionality and optimize user experience through analytics.
- Source: Automatically collected through cookies, log files, web beacons, tags, and pixels.
- Disclosure: Shared with our processor Shopify and other service providers as necessary.
Order Information
- Examples: Name, billing/shipping address, payment details (e.g., credit card numbers), email, phone number.
- Purpose: To process and fulfill your order, manage payments, arrange shipping, issue invoices, and prevent fraud.
- Source: Collected directly from you during checkout.
- Disclosure: Shared with Shopify, payment processors, shipping providers, and other necessary vendors.
Customer Support Information
- Examples: Any additional details provided during inquiries.
- Purpose: To assist with customer inquiries and support.
- Source: Collected directly from you.
- Disclosure: Shared with customer support service providers where applicable.
2. Sharing of Personal Information
We share your Personal Information with service providers to operate our business efficiently, including:
- Legal Compliance: When required by law or to protect our rights.
- Other Providers: Payment processors, shipping partners, and marketing service providers.
3. Behavioral Advertising
We use your Personal Information to provide targeted advertisements or marketing materials that may interest you.
- Google Analytics: Helps us understand customer interactions.
- Advertising Partners: May collect data via cookies for personalized ads.
4. Use of Personal Information
We use your information to provide services, including:
- Order processing and fulfilment
- Payment handling
- Shipping and delivery
- Customer support
- Marketing updates (based on preferences)
5. Your Rights
GDPR (For EEA Residents)
If you reside in the European Economic Area (EEA), you have rights to:
- Access, correct, update, or delete your Personal Information.
- Object to data processing.
- Request data portability.
- Lodge a complaint with a data protection authority.
CCPA (For California Residents)
If you are a California resident, you can:
- Request access to your Personal Information.
- Request deletion of your Personal Information.
- Opt-out of the sale of Personal Information (if applicable).
To exercise these rights, contact us via Contact form.
6. Cookies and Tracking Technologies
We use cookies to enhance user experience and track website performance.
- Types of Cookies: Functional, performance, advertising, and social media cookies.
- Managing Cookies: You can control cookies through your browser settings.
- Do Not Track: Our Site does not alter data collection in response to “Do Not Track” signals.
7. Data Retention
We retain your Personal Information as long as necessary for business and legal compliance unless you request deletion.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The latest version will always be available on our Site.